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Medical Billing Franchise | Telemedicine, RPM & RCM Services
Average rating:  
 119 reviews
by N**** N****, President, Leading DME Company from California on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Thanks Sunknowledge Team for your support
Quality: Excellent
Productivity: Excellent
Transition: Excellent

It's hard to believe but we are already well into mid year 2020. I wanted to send our Sun Knowledge (SK) team a quick email to thank you for the terrific job that you have been doing. When we first started this new partnership with SK, we have no way of knowing how things will turn out. However, the feedback from the US staff has been overwhelmingly positive. 



Please accept my sincere appreciation for the wonderful work that you are doing and I look forward to continue working with all of you in the future.

by B*** R***, Customer Service, Leading DME company from Illinois on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Great Job Team!!!
Quality: Excellent
Productivity: Excellent
Transition: Excellent

just wanted to send a quick email and tell all of you what a wonderful job you have done getting all of the work caught up! I am so impressed with the way each of you stepped up to tackle the chart backlog this week. Thank you!

I am also very pleased to see the relationships and collaborations that are growing between our in-house and off-shore CSRs. I am happy and proud with how far we have come as a team. Working together only makes us stronger!

Finally, I want to share with all of you that I anticipate today and the coming days to be very busy. We are receiving a lot of new orders all at once right now. I know we will all work together to have an amazing end-of-month!

We appreciate you all! Thank you for working so hard!

by N*****​ O******, Supervisor (BILLING), Leading Genomic Lab from California on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Reputed Medical Billing and Telemedicine Company
Quality: Excellent
Productivity: Excellent
Transition: Excellent

Please know that I think the SK Team is doing great! These recent requests of mine are mostly due to underdeveloped SOPs or overly generalized requests I’ve made to the SK Team. I can’t tell you how much I appreciate the dedication and devotion demonstrated by the SK Team and it truly is a pleasure working with you all. Please bear with me while we navigate towards greatness.

by B***** Z****, Billing Operations Manager, Leading DME Provider on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Powerful Practice Management/Revenue Cycle Management Support
Quality: Excellent
Productivity: Excellent
Transition: Excellent

Thank you for completing so many SO’s over the past few days! Great work!

by G***** K***, Team Leader - Commercial AR, Largest Home Medical Equipment Provider in Pennsylvania on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Excellent Support In Medical Billing Services
Quality: Excellent
Productivity: Excellent
Transition: Excellent

Just wanted to continue to commend sunknowledge team for their great work. So thankful for how quickly you've jumped in to things, and already doing very well with productivity. I really appreciate your efforts and look forward to continue working with such a wonderful team.

Thanks again, and I hope you have a great weekend!

by T***** B****, Founder & Chief Executive Officer, Leading Urgent Care Provider in Brooklyn, NYC on Medical Billing Franchise | Telemedicine, RPM & RCM Services
True strategic business partner
Quality: Excellent
Productivity: Excellent
Transition: Excellent

I want to acknowledge and reiterate the phenomenal job the Sunknowledge team is doing. Your team have been extremely helpful and accommodating during these extraordinary times. Not only do we keep our board and investors informed regarding the excellent work you are doing, they also know SK is a true strategic business partner to us. Please keep up the outstanding work.

And, I hope our Sunknowledge family is staying safe and healthy!

by W***** W*****, Assistant Manager, Leading Home Medical Care Company from Michigan on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Best productivity metrics in the healthcare RCM world
Quality: Excellent
Productivity: Excellent
Transition: Excellent

I hope you all are doing well. I wanted to give kudos to sunknowledge team, our president has taken notice to your resupply order volume.

Keep up the great work to all of the team members!

by B*******N Z**N, Director Of Operations, Leading DME Company From California on Medical Billing Franchise | Telemedicine, RPM & RCM Services
A Reliable Operational Extension
Quality: Excellent
Productivity: Excellent
Transition: Excellent

That is such great news, Guys!!

Thank you so much 😊 You guys are vital part of this team.

by B***** Z****, Billing Operations Manager, Leading DME Provider From California on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Leading Edge Team For Improved Collections
Quality: Excellent
Productivity: Excellent
Transition: Excellent

I see what an excellent job sunknowledge have done in catching up on your RCWL.  From around 60 cases last month to only 22 cases this morning, you’re doing great work!  Your determination is paying off!

by S****** B*****, Leading DME Provider From Pennsylvania on Medical Billing Franchise | Telemedicine, RPM & RCM Services
We have a reliable disaster management plan
Quality: Excellent
Productivity: Excellent
Transition: Excellent

We would not have been able to get through the crazy volume yesterday without the great help from SK!!

by K** E*****, Northwest Insurance Verification Supervisor, Leading DME Provider From Pennsylvania on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Offering a robust redundancy plan
Quality: Excellent
Productivity: Excellent
Transition: Excellent

Thank you all for what you do on a daily basis. We received a shout out by other teams today with how prompt & helpful you all are. You are an AMAZING Team!!

by L****** H*****, Manager of Electronic Departments and Remote Partner Teams, Leading DME Provider From Pennsylvania on Medical Billing Franchise | Telemedicine, RPM & RCM Services
We work as your RCM partner
Quality: Excellent
Productivity: Excellent
Transition: Excellent

THE Work LOOKS GREAT!!! THANK YOU SO MUCH FOR ALL YOUR HARD WORK!!

by C***** G******, Manager, Leading DME Provider from Maine on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Delivering excellence as a dedicated extension
Quality: Excellent
Productivity: Excellent
Transition: Excellent

I am very pleased with the progress we have made since Sunknowledge has gone live with L***** L****** M******. I understand that it has been a difficult process and that there has been many issues to sort through to get to where we are now.

I want to point out our gratitude for the team going above and beyond the scope to train with our software company and offer assistance to Lincoln Lakes side of our billing responsibility.

We look forward to continuing our business relationship with Sunknowledge.

by S****** K******, Insurance Authorization, Supervisor, Leading DME Provider from Pennsylvania on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Complete practice management support
Quality: Excellent
Productivity: Excellent
Transition: Excellent

Good job done !!

by D**** B*****, Business Analyst, Leading DME Provider from Massachusetts on Medical Billing Franchise | Telemedicine, RPM & RCM Services
A team that delivers performance
Quality: Excellent
Productivity: Excellent
Transition: Excellent

You guys are the best, thank you so much! I hope you have a great weekend

And we are very fortunate to have the Sun Knowledge team assisting us 🙂

by S****** K****, Insurance Authorization, Supervisor, Leading DME Provider From Pennsylvania on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Customised Reporting standards
Quality: Excellent
Productivity: Excellent
Transition: Excellent

Great job with reporting. Your team knows to keep up the great work !!

by B***** Z****, Billing Operations Manager, Leading DME Provider from California on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Resources offering out of the box support
Quality: Excellent
Productivity: Excellent
Transition: Excellent

I am so impressed by your ability to work steadily on higher dollar claims despite the high volume of small-value invoices filling up your worklist; that’s been so great to see!I want to reward you for all your hard work by having you work on invoices with much higher value.We’re going to make such a strong new team!

by J***** E******, Billing Manager, Leading DME Provider from Kentucky on Medical Billing Franchise | Telemedicine, RPM & RCM Services
We transform your collections with actionable support
Quality: Excellent
Productivity: Excellent
Transition: Excellent

Thanks to you and your team for all your hard work on January files. I am sure it was a challenging month. Good job team Sun!

by J****** H*****, Director of Cash Applications, Leading DME Provider from Pennsylvania on Medical Billing Franchise | Telemedicine, RPM & RCM Services
Leading edge team for improved collections
Quality: Excellent
Productivity: Excellent
Transition: Excellent

Wonderful Job! Everyone.

by C***** Y****, Leading Urgent Care Provider from New York Area on Medical Billing Franchise | Telemedicine, RPM & RCM Services
We fast-track your collections
Quality: Excellent
Productivity: Excellent
Transition: Excellent

That is Awesome !!!! GREAT month of cash collections! Please thank the entire Sunknowledge team for putting in all the extra effort and coming in on weekends to get claims out the door in a timely manner.

We want to thank everyone on the team for their hard work.

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