N**** M******
Leading DME Provider From California
"Great job Sunknowledge Team! You are doing awesome! Keep it up."
B***** Z****
Billing Operations Manager, Leading DME Provider From California
"I have reviewed and want to share sunknowledge team’s Q1 2021 productivity results. Throughout this quarter, team completed 273 tasks with a total value of $256,356.55. Compare this to Q4 2020 where team completed 310 tasks with a total value of $110,967. Very proud of Sunknowledge team! Now, let’s see how much of team's focus and problem-solving we can teach and instill into our new billing team!"
C***** C*****,
Director of Reimbursement, Leading DME Provider from California
"Great work! Tell everyone it is appreciated!!"
H*** G******,
VP, RCM Remote Labor Operations, Leading home medical equipment company from Pennsylvania
"Nice job here, team!!!"
B***** Z****,
Billing Operations Manager, Leading DME Provider from California
"Thank you guys for yet another strong week. I’m so thankful to have your tireless help each and every day. In so many ways, I’m learning right along with you guys so it means a lot to have such understanding and capable teammates. Thank you for your patience and all your hard work!"
J** C******,
Director Of Operations, Leading DME Provider from New York
"We haven’t spoke in a bit since we made the changes to the process of sending you guys work. I see that you’ve been able to maintain what we’ve been sending you daily - great job! Just wanted to make sure everything is going ok and ask if you needed anything from me? Be well.!"
A*** B****
Leading DME Provider from Pennsylvania
"WE DID IT TEAM! WE CRUSHED THE GRAND TOTAL GOAL BY $13,207!!! This team is full of Elite reps that dive in daily and execute near impossible task. I am so proud to be part of the National team, we deserved every bit of that green #. I am really excited to see what we are capable of for 2021!"
K***** V*****
Leading DME Provider from Pennsylvania
"I just wanted to tell you all what a phenominal job you all have done in our WIP 54. When you all first got the wip assignment there was over 1.1K orders in that wip state and over 1 million dollars pending within there. "
K*** S*****
Insurance Supervisor, Leading DME Provider from Wisconsin
"I very much appreciate sunknowledge partnership. Thank you to sunknowledge team for all that you have done and all that you continue to do. Keep up the GREAT work!"
P***** E*****,
Vice President - Revenue Cycle Management, Leading DME Provider from Pennsylvania
"Impressive! Congratulations and thank you to the team."
D*** S***,
MD, Leading Long Term Facility Center from Indiana Area
"Thank you for your great work in 2020!!! We did it. Keep up the energy and passion!"
K***** S****,
Insurance Supervisor, Leading DME Provider from Texas
"I wanted to share with you that we are now within 24-48 hours turn-around time on both WIP 20’s and 30’s! Both for the internal and external teams! So that your team understands what this means, the insurance team has not been able to say that since the launch of BT in October of 2019. This could not have been possible without the assistance of your team. Also, the notes your team have been putting into the patient accounts have been excellent! The attention to detail makes it so much easier to pick up where your team has left off. While there have been coachable moments along the way for both teams, it is very refreshing that the feedback provided has been well received and corrections have been made immediately. I very much appreciate your partnership. Thank you to you and your team for all that you have done and all that you continue to do. Keep up the GREAT work! "
S***** W****
Authorization Specialist, Leading DME Provider from California
"Just wanted to apologize for all the late responses about the deferrals and denials. I am working on all those today as we speak and you’ll see by all your emails haha! Main part of this email though is to let you know how well of a job I think Sunknowledge team are doing! Keep up the GREAT work fellas!!!! "
C*****
Leading Orthotics & Prosthetics Provider from Virginia
"I just wanted to thank you all so much for all of your hard work, dedication, and willingness to go above and beyond with your time and efforts. We greatly appreciate our SK team and your contributions to our Continuum and prosthetic accounts. We know it can be a lot of work and there are many nuances for each account but you guys have incorporated into our team well and are learning the ins and outs of our practice with ease. Keep up the good work, it does not go unnoticed. Have a great rest of your day. "
M**** F***,
Manager, RCM Remote Labor Operations, Leading DME Provider from Pennsylvania
"You guys are amazing! You have no idea how excited I was to hear the news! :"
T***,
Leading Prosthetic & Orthotic Services from Pennsylvania
"Great job! Thank you so much for following up with this and letting us know. We always want to celebrate any win."
M**** P*****
Administrative Manager, Leading Orthotic & Prosthetic Provider in Florida
"Just wanted to send out a quick note regarding the progress of your work from the last couple of weeks.  I know that most of our communication usually consists of account status, discrepancies or concerns.  However, every now and then we need to hear some positive feedback. I have noticed that the accounts are being initiated within the same day as assigned.  The follow ups and released claims are also being turned around in a more timely manner.   I truly appreciate the efficiency and quick response when sending out my emails or hangout messages.  Thank you so much for working together and bouncing back from earlier this month.."
M****** B***
Medical Reviewer, Leading DME Company From California
"Good job Sunknowledge Team!! Love your eye for detail to notice things such as this. Very well done!!"
M**** S*****
Leading Gastroenterologist from Indiana
"Everyone is doing an awesome job! Let’s keep up this positive trend so we can keep expanding as a business model. People that come into the office are blown away with how fast everything is getting done in such a small office. This is able to happen with the Sun Knowledge Team!"
R*** M****,
Practice Administrator
"Thank you very much. You guys are doing a great job. You no longer need to email the numbers to me."
Emilia Clarke
T**** N*****
Accounts Receivable- Supervisor, Leading Prosthetic & Orthotic Company From From Philadelphia
"We began our relationship with Sun Knowledge in March of 2020. It has been 3 months and we are happy to supply feedback with the progress of the work being completed. We are incredibly pleased with the progress that Sun Knowledge has made over the last 3 months. We are happy with the working relationship that we have and the dedication that Sun Knowledge has for our company."
Emilia Clarke
N**** N****
President, Leading DME Company From California
"It's hard to believe but we are already well into mid year 2020. I wanted to send our Sun Knowledge (SK) team a quick email to thank you for the terrific job that you have been doing. When we first started this new partnership with SK, we have no way of knowing how things will turn out. However, the feedback from the US staff has been overwhelmingly positive. "
Emilia Clarke
N*****​ O******
Supervisor (BILLING), Leading Genomic Lab From California
"Please know that I think the SK Team is doing great! These recent requests of mine are mostly due to underdeveloped SOPs or overly generalized requests I’ve made to the SK Team. I can’t tell you how much I appreciate the dedication and devotion demonstrated by the SK Team and it truly is a pleasure working with you all. Please bear with me while we navigate towards greatness."
Emilia Clarke
G***** K***,
Team Leader - Commercial AR, Largest Home Medical Equipment Provider In Pennsylvania
"Just wanted to continue to commend sunknowledge team for their great work. So thankful for how quickly you've jumped in to things, and already doing very well with productivity. I really appreciate your efforts and look forward to continue working with such a wonderful team. Thanks again, and I hope you have a great weekend!"
A***** T*****
Director Of Reimbursement, Leading DME Provider from New York
"I just wanted to thank everyone at Sun Knowledge for all the hard work they have been doing with cash posting and order confirmation. We really appreciate the good job that everyone at Sun Knowledge have been doing so far."
Emilia Clarke
Developer
"I am so happy, my dear friend, so absorbed in the exquisite sense of mere tranquil existence, that I neglect my talents. I should be incapable of drawing a single stroke at the present moment."
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